Basic Support Services

Email Support
Extended Support customers can get answers fast using eMail. Support Form

Phone Support
Telephone support is available between the hours of 8:00 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, except holidays at (714) 943-9712.

Basic Email and Phone Support is provided at no charge for a period of one year, starting from the initial licensing of the application(s).

Extended Support Services

Customers who purchase Annual Extended Support receive on-going Basic Support services plus access to our customer only web-based support area. Customer only support includes:

Product Updates
Downloads
Extensive FAQ's Library
Practice Tips
On-Line Self Study Training

Special Support Services

Training via WebEx or MS-Teams
On-Line training, allowing full user interaction with our trainer is available on a scheduled basis.

Inquire about cost and available dates and sessions.

Data Conversion and Implementation Services
Our expert consultants are available to assist you with full implementation services. From other system data conversion, current system interfaces, setup, electronic eligibility layout development through a full turn-key solution. Inquire about project scheduling and cost.